Important Ticket Information
As we get closer to the event, we’ve been getting a lot of similar questions/issues relating to tickets. Hopefully this post will clear everything up for you!
You should have received an order confirmation email with your e-tickets attached when you made your purchase. This means your ticket is attached to the email; you will not be sent a physical ticket in the post.
If you can’t find this confirmation email, you can reissue your tickets by logging into your account. To do this, please follow these steps:
- Please go to http://sitc.ticketabc.com/users/login/?next=/tickets/
- Login to your account. If you didn’t create an account, you can search for your order here: http://sitc.ticketabc.com/users/g/
- Once you find your order please click on “Reissue”
Please note: As all e-tickets will be scanned at the event, if you reissue your tickets please ensure that you bring the newly reissued tickets instead, as your original tickets that were sent to you will no longer be valid.
What happens if I can’t Login to my Account, as my Email has changed?
Please email email@example.com with your order reference, your old email address and new email address. TicketABC can reissue your e-tickets to your new email address.
I’m Looking For Some More Information About the Event
- The SitC Team x